PRIVACY POLICY

Effective Date: 01-10-2020

It is Polytol Paints's policy to respect your privacy regarding any information we may collect while operating our website. We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy set forth the general rules and policies governing your use of our Website. Polytol Paints complies with its obligations as a controller under the Data Protection Act 2017 (as amended). Depending on your activities when visiting our Website, you may be required to agree to additional terms of service

NOTICE 

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you enter a contest or order email newsletters. We use your Personal Information for four primary purposes:

• To make the site easier for you to use by not having to enter information more than once.
• To help you quickly find software, services or information.
• To help us create content most relevant to you.
• To alert you to product upgrades, special offers, updated information and other new services from Polytol Paints Ltd.

TYPES OF DATA COLLECTED: PERSONAL DATA

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data : This may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage your Account: to manage Your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased also via online of payment.
• To contact you: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage your requests: To attend and manage your requests to us.
• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience

SHARING OF YOUR INFORMATION

We may disclose and share your personal information in the following situations:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you.
• With business partners: We may share Your information with Our business partners to offer you certain products, services or promotions.
• With your consent: We may disclose your personal information for any other purpose with your consent.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

We will provide you with the means to ensure that your personal information is correct and current.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

SECURITY

Polytol Paints Ltd has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Polytol Paints Ltd strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Polytol Paints Ltd has the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services. (S31 (2)(a)|(ii) of DPA 2017)

Your personal information is never shared outside the company without your permission or lawful excuse. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Mauritius or any other country where Polytol Paints Ltd, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

ENFORCEMENT

If for some reason you believe Polytol Paints Ltd  has not adhered to these principles, please notify us by email at info@polytolpaints.com and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

CHILDREN PERSONAL INFORMATION

If you are a parent or a legal guardian of an underage child, and you know that the child has provided us with their personal information without your consent, please contact us on: info@polytolpaints.com. It is forbidden to enter personal data of underage (under the age of 16 years) users without the agreement of parents or lawful guardians.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you join us, you provide us with your contact information, including email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Polytol Paints Ltd will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:(a) conform to the edicts of the law or comply with legal process served on Polytol Paints Ltd or the site; (b) protect and defend the rights or property of Polytol Paints Ltd and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Polytol Paints Ltd, its Websites, or the public.

RETENTION OF YOUR PERSONAL DATA

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally bound to retain this data for longer time periods not exceeding 10 years.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, Polytol Paints may change its Privacy Policy from time to time, and in Polytol Paints's sole discretion. Polytol Paints encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

CONTACT US

If you have any questions about this Privacy Policy, You can contact us:

• By email: info@polytolpaints.com
• By visiting this page on our website: https://www.polytolpaints.com/contact
• By phone number: 249 1299
• By mail: Baie du Tombeau Road, Riche Terre, Mauritius